Shipping & Returns
Methods and Costs
We ship to 50 US States via UPS.
We deliver wonder Monday through Friday.
cwonder.com offers three shipping options:
UPS Standard Ground: Delivery in 7-10 business days after processing
UPS 2nd Day: Delivery in 2 business days after processing
UPS Next Day Air: Delivery the next business day after processing
We offer Standard Ground shipping to 50 states for a flat rate of $8.50.
| Location | Standard Ground | Two-Day | Next Day Air |
| Contiguous 48 states | $8.50 | $20 | $25 |
| Alaska & Hawaii | N/A | $15 | $25 |
| Oversized shipments (City Bike) | $100 | N/A | N/A |
Apologies, but we do not currently offer:
• International shipping.
• Delivery to P.O Boxes or Military Post Offices.
• Ground shipping to Hawaii or Alaska, please select two-day or overnight at checkout.
Processing Times
Once you have placed your order, our shipping experts will get busy locating and shipping your item/s.
The time in which your order is processed depends on the day and time you place your order, your chosen shipping method, and how busy our experts are. Please see full details below.
For priority shipments (2nd day & Next Day Air):
• Orders placed Monday–Friday before 2pm ET (excluding holidays) will begin processing that day.
• Orders placed after 2pm ET on Monday–Thursday and Sunday will begin processing the next business day.
• Orders placed after 2pm ET on Friday or anytime Saturday will begin processing the following Monday.
Standard Ground Orders typically ship within 3-4 business days from the time they begin processing, pending availability and credit card verification.
Return Policy
Change of heart? Don’t fret! C. Wonder is happy to refund merchandise that is unused and accompanied by a receipt at anytime! How wonderful is that?
We’re sorry, but we only accept electronics returns within 90 days of purchase. (We’re happy to assist you with the manufacturer’s warranty after that). Unfortunately, personalized items may not be returned or exchanged.
Return Instructions
1. Complete the return reason form on the bottom half of the packing slip.
2. Pack item/s securely in the original package if possible.
3. Include the bottom portion of the original packing slip as well as the return reason form. Keep a copy of the packing slip for your records.
Please mail your return by traceable mail to:
C. Wonder Returns
c/o Expeditors
150 Raritan Center Pkwy
Edison, NJ 08837
Shipping cost will not be refunded.
We’re sorry, but cwonder.com items returned in-store are only eligible for store credit, minus shipping charges. And unfortunately, we don’t accept exchanges via mail.
Returns Processing Time:
Your refund will be processed within 5- 10 business days from when your return is received by our warehouse. You will receive an email when your refund has been processed and you can expect your credit within 3-5 business days from then. In some cases it can take up to one full billing cycle for the credit to reflect in your account.