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RETURNS

Policy

Change of heart? Don’t fret! C. Wonder is happy to refund merchandise that is unused and accompanied by a receipt at any time! How wonderful is that?

Restrictions

Electronics must be returned within 90 days of purchase. (We’re happy to assist you with the manufacturer’s warranty after that).

Items that are personalized with added monogramming are considered final sale and may not be returned or exchanged.

In-Store Purchases

We're sorry, but all in-store purchases must be returned to a C. Wonder store location. Find your nearest C. Wonder store here, http://www.cwonder.com/store-finder.    

Received a C. Wonder Gift?

We want you to love your new C. Wonder items! In the event that your gift items are just not you, please call or visit any C. Wonder store location for assistance with your return or exchange. Find your nearest C. Wonder store here, http://www.cwonder.com/store-finder.    

cwonder.com Purchases

Items purchased at cwonder.com may be returned to any C. Wonder store location or to our fulfillment center as listed below.    

Instructions

  • Complete the return reason form on the bottom half of the packing slip.
  • Pack item/s securely in the original package if possible.
  • Include the bottom portion of the original packing slip as well as the return reason form. Keep a copy of the packing slip for your records.

Please mail your return by traceable mail to:

C. Wonder Returns
℅ Expeditors International
150 Raritan Center Pkwy
Edison, NJ 08837

Timeframe

Your refund will be processed within 5-10 business days from when your return is received by our warehouse. You will receive an email when your refund has been processed and you can expect your refund within 3-5 business days from then. In some cases it can take up to one full billing cycle for the credit to reflect in your account. Your refund will be issued to the original form of payment.

Shipping costs will not be refunded. 

Damaged Items

If any of your items arrive damaged, please contact a Care Concierge for assistance immediately either by phone or email. Please snap a photo and email it to customercare@cwonder.com. We’ll take it from there.